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Net Communications
The Old Coach House
Northrepps Hall
Cromer, Norfolk, UK
NR27 0JW

Tel : 01603 444444
Fax : 01603 444445

Email : admin@netcom.co.uk
Technical Support
Call our Support Department on - (01603) 444444

General Information
These are the general settings and dialup numbers for our network access and email. If you have any problems please feel free to browse the FAQ or contact a member of our support staff Modem Dial up number : 0845 0551800
ISDN Dial up number : 0845 0551805
DNS Server : Server Assigned
Incoming (POP3) Mail Server : mail.netcom.co.uk
Outgoing (SMTP) Mail Server : mail2.netcom.co.uk

Frequently Asked Questions
FAQs Many users experience the same problems when trying to connect or setup their Internet connection. We have compiled a list of answers to the most useful and common questions our support department receives. Please feel free to contact us if your questions are not answered here or you need more information.

Setup Assistance
Should you require any assistance, please download and run the following file. When you have the ID, please call 01603 444444 so we can arrange logging into your machine:

Windows PC

Mac OS

 Software and Files

Update Windows and Up to Date Virus Information
Support Links We recommend that you update your computer's operating system, software and hardware regularly.

Please visit for information on the latest viruses and to scan your PC.

Glossary of Terms
If you are having trouble understanding some of the terms and words we use, please LINKONLY to visit our dictionary. Glossary of Terms

Technical Call-Outs
Support Engineer Onsite

If you need a support engineer onsite we will be happy to arrange a time to come and visit you. Please phone 01603 444444 or email support@netcom.co.uk with your query.

Call out charges vary depending on location and requirements of the engineer.

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